Terms of service

Last updated: May 2026

Welcome to VYTA Health. These Terms of Service ("Terms") govern your access to and use of vyta-health.com (the "Site") and your purchase of any products from us. By accessing the Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site or purchase our products.


1. Eligibility

You must be at least 18 years old to purchase from VYTA Health. By placing an order, you represent that you are 18 or older and have the legal capacity to enter into a binding contract.

Our products are intended for adult use only and are not intended for children, pregnant or breastfeeding women, individuals with serious medical conditions, or anyone taking prescription medication without first consulting a qualified healthcare professional.


2. Account Use

If you create an account, you are responsible for:

  • Providing accurate and current information
  • Maintaining the confidentiality of your password
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.


3. Product Information

We strive to display product information, ingredients, claims, and pricing accurately. However:

  • Product images may differ slightly from the actual product (label updates, batch variations)
  • Ingredient quantities and formulations may be updated periodically
  • Typographical or pricing errors may occur, and we reserve the right to correct them and cancel affected orders
  • Color may vary slightly due to monitor and display differences


4. Health, Safety, and Medical Disclaimer

IMPORTANT - PLEASE READ CAREFULLY:

VYTA Health products are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease. Statements made about our products on this Site, in marketing materials, or by our team have not been evaluated by the U.S. Food and Drug Administration (FDA) or by any equivalent regulatory authority in the United Kingdom, Canada, Australia, New Zealand or other jurisdictions where we ship.

You should consult a qualified healthcare professional before:

  • Starting any new dietary supplement
  • If you are pregnant, nursing, or trying to conceive
  • If you have any medical condition or are taking prescription medications
  • If you are scheduled for surgery
  • If you are giving any product to a minor (note: our products are not for use by minors)

Individual results vary and are not guaranteed. The testimonials, reviews, and customer experiences shared on our Site reflect personal experiences and should not be interpreted as a guarantee of outcomes.

If you experience any adverse reaction, discontinue use immediately and seek medical attention.


5. Pricing, Payment, and Orders

All prices are listed in U.S. Dollars (USD) unless otherwise indicated. Prices may be displayed in your local currency for convenience but are processed in USD. Currency conversion rates and any associated fees are determined by your card issuer or bank.

We accept payment methods as displayed at checkout. By submitting an order, you authorize us to charge the full amount, including taxes and shipping, to your selected payment method.

We reserve the right to:

  • Refuse, cancel, or limit any order at our discretion
  • Verify the identity and information of the purchaser before processing
  • Cancel or correct orders affected by pricing or product information errors

Orders are not guaranteed until you receive an order confirmation email. Receipt of an order confirmation does not constitute acceptance of your order if errors are subsequently discovered.


6. Promotional Codes and Discounts

Promotional codes are subject to specific terms displayed at the time of issuance. Unless otherwise stated:

  • One promo code per order
  • Cannot be combined with other offers or applied retroactively
  • May be limited to first-time customers or specific products
  • May expire and have no cash value
  • Cannot be sold, transferred, or used for fraudulent purposes

We reserve the right to revoke promotional codes used in violation of these Terms.


7. Subscriptions

If you subscribe to a recurring delivery (AutoShip), you authorize VYTA Health to:

  • Charge your payment method on file at the frequency you selected at checkout
  • Ship the corresponding product on the scheduled date

You can manage, pause, skip, modify, or cancel your subscription at any time through your account, our subscription management provider (Loop), or by emailing info@vyta-health.com at least 2 business days before your next scheduled charge.

If your payment method fails, we will attempt to retry. Repeated failures may result in suspension of your subscription.


8. Shipping and Delivery

Please refer to our Shipping Policy for details on processing times, shipping options, costs, and international shipping.


9. Customs, Import Duties and Import Taxes

Who you are buying from. These products are sold to you by Scale Performance Studio LLC, trading as VYTA Health, 1603 Capitol Ave, Ste 413 E206, Cheyenne, WY 82001, United States. We sell the goods to you in our own name and on our own account. Our fulfilment partner is not a party to your contract; your contract is with us alone.

Dispatch and delivery basis. Your order is dispatched to you from our fulfilment partner's warehouse outside your country and is sent directly to the delivery address you give us. We do not hold, repack or relabel stock in your country. All orders are supplied on a DAP (Delivered At Place) basis under Incoterms 2020: we arrange and pay for carriage to your address, and import clearance and the import charges are yours.

Ownership and risk. Ownership of the goods passes to you when they are handed to the carrier in the country of dispatch. Risk of loss or damage in transit stays with us until the goods are delivered into your physical possession.

What your payment covers. The total you pay at checkout covers the goods, the delivery charge shown, and any sales tax, VAT or GST we are required by law to charge at the point of sale. It does not cover: (a) customs or import duty; (b) import VAT, GST or equivalent import tax; or (c) customs clearance, brokerage, disbursement, advancement, storage or inspection fees charged by a carrier, broker or customs authority. Where those apply, they are charged to you separately, normally by the carrier before delivery. We do not collect them, we do not pay them on your behalf, and we receive no part of them.

Tax collected at the point of sale. Where the law requires us to register for and charge local sales tax, VAT or GST on your order, that amount is included in, or identified within, the total you approve before payment. It is a tax on the sale, not a prepayment of import duty or import VAT, and it does not alter the delivery basis above.

You are the importer. Your shipment is declared for import in your name as the consignee, for your own personal use, and the import charges described above are yours. We are not the importer or declarant of your goods and must not be recorded as such. Where your customs authority needs information or an identification number from you in order to release the parcel, please provide it promptly; the carrier will contact you directly.

What we do not offer. We do not ship Delivered Duty Paid (DDP). We do not offer a duties-prepaid option, a landed-cost checkout, or any arrangement under which we collect import duties or import VAT from you in advance. We do not use any import VAT simplification scheme, including the EU Import One-Stop Shop (IOSS), and no shipment of ours is declared as "VAT paid" or as an IOSS consignment.

We cannot estimate your charges. Duty rates, tax rates and value thresholds are set by your government and change without notice. We cannot calculate or quote them. Please check the current position with your national customs authority before ordering.

Import restrictions. Some countries restrict the personal importation of certain supplements or ingredients. If you are unsure, check with your customs authority before ordering. If a shipment is stopped, detained or destroyed because the product may not lawfully be imported into your country, contact us and we will refund you in full for that order.

If the charges are not paid. If you decide not to pay the import charges, tell us as soon as you can. If the parcel is returned to us, we will refund the price of the goods and the standard delivery charge you paid, less the actual cost we are charged for the return, which we will evidence to you. If the parcel is destroyed or abandoned by the carrier or customs, contact us and we will resolve it under our Refund Policy. We will never deduct more than we are actually charged.

Refunds and duties. Where you are entitled to a refund, we refund the amount you paid us. Import duty and import taxes were paid by you to a carrier or a customs authority rather than to us, so we cannot refund those directly; in many countries they can be reclaimed from the customs authority when goods are returned or refused, and we will supply the documents you need. Where goods were faulty, damaged or incorrectly supplied, we will also reimburse the import charges you paid on them against proof of payment.

Returns. If a return is needed, we will confirm the return address when we authorise it. Please do not send goods to any other address — we cannot trace or refund them. In many cases we will not ask you to return the goods at all, so that you do not pay return freight and a second round of customs charges.

If something looks wrong. If you are charged an amount you believe is incorrect — in particular if you are asked to pay import VAT on an order for which tax was already charged at checkout, or if VYTA has been recorded as importer — send us the carrier's charge notice at info@vyta-health.com. We will investigate and take it up with our fulfilment partner.

Your statutory rights. Nothing in this clause reduces or removes rights you have under the consumer law of the country where you live that cannot be excluded by agreement, including any right to cancel and any right to a remedy for goods that are faulty or not as described. Whatever governing law is stated elsewhere in these Terms, if you are a consumer you keep the benefit of the mandatory consumer protection rules of your country of residence.


10. Returns and Refunds

Please refer to our Return and Refund Policy. In summary: we offer a 90-day money-back guarantee on every order (measured from your delivery date). Unopened bottles may be returned within this window; opened or used bottles are not eligible for a standard return but may qualify for a refund under our 90-Day Results Guarantee, which requires consistent, as-directed use and submission of the completed Lymphatic Reset Workbook tracker. Free digital items (e.g., the Workbook e-book) carry no cash value and are non-refundable. Full conditions are set out in the Return and Refund Policy.


11. Intellectual Property

All content on the Site - including text, graphics, logos, images, product names, branding, photography, video, and the layout and design of the Site - is owned by or licensed to VYTA Health and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or modify our content without our written permission
  • Use our trademarks or branding in a way that suggests endorsement, affiliation, or sponsorship
  • Scrape, mine, or use automated tools to extract data from our Site
  • Reverse-engineer or decompile any software available through the Site


12. User Conduct

When using our Site, you agree not to:

  • Violate any laws or regulations
  • Engage in fraudulent activity, including using stolen payment methods
  • Submit false, misleading, or defamatory reviews
  • Interfere with the operation, security, or other users' enjoyment of the Site
  • Attempt to gain unauthorized access to any part of the Site
  • Use the Site to distribute malware, spam, or harmful content

We reserve the right to suspend or terminate access for violations of this section.


13. Reviews and User-Submitted Content

By submitting a review, photo, or other content to our Site or social media (when tagging us), you grant VYTA Health a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, display, and distribute that content for marketing and promotional purposes.

You represent that any content you submit is your own original work, accurate, and does not violate the rights of any third party.


14. Limitation of Liability

To the maximum extent permitted by applicable law:

  • VYTA Health, its officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising from your use of the Site or our products
  • Our total liability to you for any claim arising from these Terms or your use of the Site or products shall not exceed the amount you paid to us in the 12 months prior to the event giving rise to the claim
  • Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including, in some jurisdictions, liability for fraud, death or personal injury caused by negligence, or breach of statutory consumer rights)


15. Indemnification

You agree to indemnify and hold harmless VYTA Health and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms
  • Your misuse of our products
  • Your violation of any rights of another party
  • Any inaccurate or fraudulent information you provide


16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the State of WY without regard to conflict-of-law principles.

Any dispute arising out of or in connection with these Terms or your use of our Site or products shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in the United States, except where prohibited by applicable consumer protection law in your jurisdiction (e.g., UK, Canada, Australia or New Zealand consumer rights)

If you are a consumer in the UK, Canada, Australia, New Zealand, or another jurisdiction with mandatory consumer protection laws, you retain all statutory rights available to you under those laws.


17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.


18. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent version. Continued use of the Site after changes constitutes acceptance of the updated Terms. Material changes will be communicated through our Site or by email where appropriate.


19. Contact

For questions about these Terms or our products:

VYTA Health Email: info@vyta-health.com Website: vyta-health.com